Terms of service

TERMS OF SERVICE

1. About our store

This website, maitredesbarbiers.ca, is operated by Maître Des Barbiers Inc. Throughout these terms, “we,” “us” and “our” refer to Maître Des Barbiers Inc.

These terms explain the conditions for using our website and purchasing our products. Please read them together with our Privacy Policy, Shipping Policy and Return and Refund Policy.

Business address: [Insert your complete business address]
Email: maitredesbarbiers@gmail.com
Telephone: 514-836-7424

Nothing in these terms limits rights or protections that cannot legally be excluded.

2. Using our website

You agree to use this website lawfully and to provide accurate information when placing an order or contacting us.

You must not use the website to commit fraud, interfere with its operation, introduce malicious software, access another person’s account without permission or infringe intellectual property rights.

If you create an account, keep your login details confidential and contact us promptly if you suspect unauthorized access.

3. Product information and safe use

We strive to provide accurate product descriptions, images and availability information. Packaging, labels and appearance may change, but products supplied must conform to their description.

Read and follow the manufacturer’s instructions, warnings and suitability requirements. Where applicable, follow allergy-testing instructions before using hair colour or other chemical products. Products identified as intended for professional use should be used by appropriately trained professionals.

Information on this website does not replace the instructions supplied with the product.

4. Prices and payment

Prices are displayed in Canadian dollars, unless otherwise clearly stated.

Applicable taxes, shipping charges and any other payable fees will be disclosed before you complete your purchase. You will have an opportunity to review your order and correct errors before submitting it.

You must use a payment method that you are authorized to use. Payment options available for your order are displayed at checkout.

Price changes apply to future purchases and do not change the agreed price of an existing order.

5. Orders and availability

Please check your selected products, quantities, contact details and delivery address carefully before placing an order.

We will provide an order confirmation containing your purchase details. Keep this confirmation for your records.

If an item becomes unavailable or an issue prevents us from fulfilling your order, we will contact you promptly to discuss an appropriate resolution. We will not substitute a different product without your agreement.

Any cancellation or adjustment by us will be handled in accordance with applicable law. These terms do not give us an unrestricted right to cancel a purchase because of a pricing error.

6. Shipping and delivery

Available delivery destinations, shipping options, charges and delivery information are provided at checkout and in our Shipping Policy.

Delivery estimates are estimates unless expressly stated otherwise. If your shipment is delayed, missing or damaged, contact us so we can investigate and arrange an appropriate resolution.

Our use of a third-party carrier does not exclude our obligations under applicable consumer protection laws.

7. Order changes and cancellations

If you need to change or cancel an order, contact us promptly at 514-836-7424 or maitredesbarbiers@gmail.com.

We will assist where possible before shipment. Once an order has shipped, our Return and Refund Policy applies, together with any statutory cancellation rights.

8. Returns, refunds and final-sale products

Our Return and Refund Policy explains eligibility, authorization procedures, applicable restocking fees and refund processing.

Certain beauty, personal-care and barber products are final sale for change-of-mind returns, as described in that policy.

Final-sale exclusions and restocking fees do not override your rights concerning defective, damaged, incorrectly supplied or otherwise non-conforming products.

9. Legal warranties

Products are covered by applicable legal warranties, including requirements concerning fitness for ordinary use, conformity with their description and reasonable durability where applicable.

Any manufacturer’s warranty is additional to, and does not replace, the protections provided by law. Contact us if you believe a product has a defect or does not conform to your purchase.

10. Promotions

Discounts and promotions are subject to the conditions disclosed with each offer, including any eligibility requirements, exclusions and expiry dates.

Whether offers can be combined will be stated in the promotion’s conditions.

11. Privacy

Our Privacy Policy explains how we collect, use and protect personal information in connection with our website and services.

Please do not send full payment-card details or account passwords by email.

12. Intellectual property and external links

Our original website content, including text, graphics and logos, is protected by applicable intellectual property laws. Commercial reproduction or use requires permission, except where permitted by law.

Third-party trademarks and product materials belong to their respective owners.

External websites linked from our store operate independently and have their own terms and privacy policies.

13. Website availability

We work to keep our website accessible and accurate. Maintenance, technical problems or other interruptions may occasionally affect access.

An interruption does not remove our obligations relating to purchases already made or any rights you have under applicable law.

14. Applicable law and disputes

These terms are governed by applicable Québec and Canadian laws, without excluding mandatory protections that apply to a customer.

If you have a concern, please contact us so we can try to resolve it. You retain the right to pursue available legal remedies. These terms do not require mandatory arbitration or waive your right to participate in a class action.

15. Changes to these terms

We may update these terms for future use of the website and future purchases. Changes will not retroactively alter the agreed conditions of an existing purchase without a lawful basis.

16. Contact

Maître Des Barbiers Inc.
Website: maitredesbarbiers.ca
Email: maitredesbarbiers@gmail.com
Telephone: 514-836-7424